OUR MATERIAL ISSUES & 2025 GOALS
We put our people at the heart of our business by nurturing an inclusive culture and investing in the quality of life of the communities we work and serve in.
Community investment & charity partnership
- Develop a volunteering programme and
achieve a year on year increase in staff volunteering annually - Increase our social value year on year with Planet Mark
- Establish strategic charity partners
Employee health, wellbeing & safety
- Achieve minimum 80% health & wellbeing ratings on our colleague survey
- Develop robust training for all colleagues in health and safety throughout the whole business
- Report and achieve 0 reportable accidents across all sites
- Ensure 75% of cleaning colleagues have received financial education
Employee development & training
- Ensure 100% of staff have a tracked development process with embedded goals and targets from our sustainability strategy
- All staff have received sustainability training, bespoke for each department
- Develop a structured cross-departmental mentoring programme to create a one-team ethos
Equality, inclusion & diversity
- Achieve 70% inclusion average rating on our employee survey
- Measure and map the demographic make-up of our employees at every level across the business and set goals to represent the London population
Work culture
- Demonstrate how company values are embedded into every part of the business
- Be a recognised employer of choice in our industry
Access to the profession
- Widen the access to our profession by improving our recruitment process and participating in external collaborative programmes
We build strong relationships with others, so we can join forces and realise our mutual ambitions.
Service partner engagement & responsible products
- Create and implement a sustainable procurement policy with associated action plans
- Minimise the environmental impact of our top (10 products)
Modern slavery
- Ensure zero slavery and exploitation in our supply chain
Industry collaboration & thought leadership
- Deliver 1 thought leadership pieces on sustainable cleaning for our industries
- Participate in collaborative initiatives in improve the sustainability of the cleaning sector
We inspire others to create a better world by transforming our business and delivering sustainable solutions to our clients.
Risk management & corporate governance
- Conduct a full sustainability risk management review and develop a plan to target priority areas with named individuals responsible
- Achieve the highest data quality score (20 points) with The Planet Mark Certification
Client sustainability journey
- Create a customer journey map to contribute to our client’s sustainability goals
Communications & transparency
- Map the stakeholder engagements needed to achieve our sustainability goals and implement a communication plan within 3 months of launching our sustainability strategy
- Publicly report on our sustainability strategy progress on an annual basis
Technology & innovation
- Research and evaluate the requirements of a cleaning consultancy service for the property sector
- Review and evaluate technology improvements against each of our
sustainability issues on an annual basis
We are dedicated to taking urgent climate action across our entire business and encouraging everyone we work with to do the same.
Climate action: Energy & carbon
- Become a net zero carbon business by 2030
- Receive external sustainability recognition for our office refurbishment
Waste & pollution management
- Eliminate all single-use plastics from the business
- Achieve zero waste to landfill at our office
Biodiversity
- Enhance positive biodiversity effects through all our sustainability goals while mitigating negative effects
- Set and achieve one annual local conservation project